Remote Technical Support RapidASSIST try it before you buy (available in:
Orange)
Date: May 25, 2005 15:50:58 PM CST
RapidAssist is a remote technical support and training tool that helps you provide a higher standard of support and reduce support costs. With just a simple click on a web link, your technical support representative is instantly connected with your end-users in a virtual on-site support session. Remotely view, draw on, and optionally control a remote user's computer
· Licensed per concurrent technician, no per-desktop charges!
· No prior installation required
· Secure
· Seamlessly support users through firewalls and proxy servers
· User-friendly
· Significantly improve customer satisfaction
· Can be run from your own server or hosted by us
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Phone: 801-642-0099
Note: it's NOT ok to contact this poster with services or other commercial interests.